Opinions

In the coming decades, sophisticated robots, computer programs and other forms of automated technology will eliminate many jobs in many fields, and will  transform

Customers form the core of existence and Growth of any Business. The real focus on customer service called “Customer care” ushered in India with the advent of Telecom Industry from 1995.

There is a war for talent out there. At the same time, there is an ocean of mediocrity. It is challenging for businesses to recruit the right talent for their bespoke needs. How can artificial

At one point, Uber was the epitome of how start-ups can clock up disruptive and exponential growth. At the very next moment, the smooth sail appeared pretty much tumultuous, especially

Paying attention to these numbers pays off Keeping up with all of the day-to-day demands of operating a business can cause owners to lose sight of their company’s financial situation.

One of the major head of expense which typically escapes scrutiny by Executive Leadership in E Commerce organizations is the “Payment Gateway Cost”, i.e. the cost charged by Banks/

In the year 2018 we saw businesses come back on a steady keel after the volatility of GST implementation and the aftermath of demonetisation of the earlier year. There were a few positives

Recently, I read about Dubai announcing its plan to be “the world’s first Blockchain-powered government”, with a plan to be 100% on blockchain by 2020. The blockchain technology which is