Bharti Airtel opts for insourcing as IBM contract up for renewal, says report

Telecom major Bharti Airtel is looking at insourcing to manage its technology operations as a contract with IBM is up for renewal, reported Business Standard, citing sources close to the development.

“The contract (coming for renewal) will be much smaller in size. They are looking at engaging with multiple vendors by breaking it down,” said the sources.

Airtel had outsourced its technological operations to the IBM in 2004 for a period of 10 years, with the contract coming up for renewal this year, said the report, adding that despite being an outsourcing contract, it was based on revenue sharing between the two parties.

Currently, Airtel is looking at managing most of its technological operations within the company through its own team as well as hiring staffs from sub-contractors, the report said.


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